Questions & answers

Instantly. The moment your payment clears, you land on a confirmation page with a link to open your template — and the same link is emailed to you. Click it, choose “Make a copy,” and your own private copy drops straight into your Google Sheets.

To use the Google Sheets copy, yes — a free Google account is all it takes. Prefer Excel? Every template also works there: open your copy and choose File → Download → Microsoft Excel (.xlsx).

Yes. The templates are built to work in both. Download your copy as an .xlsx file and open it in Excel (or Numbers) — the formulas and charts come along with it.

Completely. You pay once and the template is yours to keep, use, and edit forever. No subscription, no recurring charge, no expiry.

Yes — use it for your own personal and business work, and make as many copies as you need. The one thing you can't do is resell or redistribute the template itself. Full details are in the Terms of Service.

Checkout is handled by Paddle, our payment provider and Merchant of Record. They process your card securely, add any tax required for your country, and send your receipt — kiiwee never sees your card details.

Because templates are delivered instantly as digital goods, please choose carefully — but if something's genuinely wrong or not as described, we'll make it right. See the Refund Policy for the details, or just email us.

Yes — open your copy in the Google Sheets app (iOS/Android) or Excel mobile. For heavier editing a laptop is comfier, but viewing and quick updates work fine on a phone.

Absolutely. Email [email protected] and we'll help you out. We're a small shop, so a real person reads every message.